Customer Service

Om rollen

𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗮𝘀𝘀𝗶𝗴𝗻𝗺𝗲𝗻𝘁 We are looking for several service-oriented and structured Customer Service Representatives for an assignment in Borås. 𝗬𝗼𝘂𝗿 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 • Handle customer service cases mainly by phone, email and chat • Perform related administrative tasks • Work independently in the customer’s case management system • Build and maintain positive customer relationships • Work in a structured and goal-oriented environment • Receive and provide feedback to continuously improve yourself and the team 𝗪𝗵𝗼 𝘄𝗲 𝗮𝗿𝗲 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 • Experience in customer service or a similar service-oriented role • Excellent Swedish and English, both spoken and written • Good knowledge of Microsoft Office and Teams • Structured, communicative and service-minded personality • Strong administrative skills and self-leadership • Ability to absorb large amounts of information and learn quickly • High integrity and ability to work independently • Experience from an ICA store or similar is considered an advantage 𝗪𝗵𝘆 𝗝𝗼𝗶𝗻 𝗨𝘀 𝗦𝘂𝗿𝗲𝗹𝘆 𝗦𝗰𝗶 & 𝗧𝗲𝗰𝗵 – 𝗨𝗹𝘁𝗿𝗮 𝗚𝗿𝗼𝘂𝗽 • Employment through Surely Sci & Tech • Permanent employment / conditions apply • Insurances including health insurance • Annual wellness benefit: 5,000 SEK • Opportunities to work on international projects 📩 𝗔𝗽𝗽𝗹𝘆 𝗻𝗼𝘄 𝗯𝘆 𝘀𝗲𝗻𝗱𝗶𝗻𝗴 𝗖𝗩 𝘁𝗼: surelyscitech@outlook.com ⚡ Applications are reviewed continuously, so the assignment may close before the stated deadline. 𝗦𝘂𝗿𝗲𝗹𝘆 𝗦𝗰𝗶 & 𝗧𝗲𝗰𝗵 – 𝗨𝗹𝘁𝗿𝗮 𝗚𝗿𝗼𝘂𝗽 Engineering | IT | Life Science | Management