Lead Qualification Specialist (part-time)

About the role

About you ● Excellent verbal communication skills and a friendly, confident phone manner. ● You communicate clearly in English both verbally and in writing. It's a big plus if you also speak Spanish. ● Strong listening and interpersonal abilities. ● Prior experience in customer service, telemarketing, or sales is an advantage. ● Organized and detail-oriented with good note-taking and data entry skills. About the position We’re looking for a motivated and personable Lead Qualification Specialist to join our team on a part-time basis. In this role, you’ll be responsible for reaching out to potential clients who have already contacted us or signed up for a free trial. You will be engaging them in friendly and professional conversations, and determining whether they’re a good fit for our cloud service. Your work will play a vital part in helping our sales team focus their efforts on high-quality, well-qualified leads. The working hours will be 13.00 to 17.00, Monday to Friday. The working hours can be slightly adjusted, but the work needs to be done in the afternoon. Your daily tasks will include ● Make outbound calls to leads who have contacted us. ● Engage prospects in meaningful conversations to assess their needs, size and level of interest. ● Accurately document call outcomes and update our CRM system. ● Provide feedback and insights to enhance our lead generation and qualification processes. ● Collaborate closely with the sales and marketing teams. It will be considered an advantage if ● You speak additional languages, especially Swedish, Finnish, or French. For this position you need to already have a Swedish work permit. You can learn more about working with us here: https://www.taxicaller.com/en/careers and here www.linkedin.com/company/taxicaller. Recruitment will continue until we feel we’ve found the right fit, so we recommend applying as soon as possible and we look forward to hearing from you!